Independent certification means your recruitment partner now operates to an externally audited international standard, delivering predictable outcomes, full audit trails, and consistent compliance across every placement.
In October 2025, independent auditor Certex confirmed that Gorilla Jobs meets ISO 9001:2015 requirements across all divisions, healthcare and legal recruitment, covering both locum and permanent roles. This certification formalises our existing processes to an external standard that is audited annually, providing clients with verifiable proof that our approach to pre placement checks, credentialling, documentation, and service delivery is consistent, documented, and independently assessed.
You can verify our certification scope on the JAS ANZ certified organisations register. For procurement teams and hiring managers, this translates to auditable trails, standardised vetting, and reduced variability as we scale.
Why ISO 9001:2015 Matters for Clients
The certification does not change how we work day to day, it documents our processes to an external standard and holds us accountable to maintaining them. What is different now is external accountability, cross division consistency, and verifiable scope.
A quote from our CEO, Jimmy Bosmans
“ISO 9001 certification is externally verified proof that our compliance, credentialling, and candidate vetting processes are documented, consistently applied, and independently audited, not self declared marketing claims.”
External accountability, not self declared
Our approach to pre placement checks, credentialling, documentation, and client communication is now audited against ISO 9001:2015 annually, not just reviewed internally. This matters because many recruitment agencies claim rigorous processes, but few submit to independent audits. When you work with an ISO 9001 certified partner, you are working with an organisation that has opened its operations to external scrutiny and passed.
For your organisation, you can request documentation of our policies and process controls, you can verify what is covered, you have a reference point if you need to understand how we operate or conduct supplier reviews.
Cross division consistency, same framework, every time
The same documented framework applies whether you are engaging us for hospital locums, GP placements, allied health, medical imaging, pharmacy, dental, or legal recruitment. The underlying approach to documentation, credentialling, and process consistency is identical across the business, adapted only where sector specific requirements demand it.
For hiring managers, this means consistent shortlisting criteria and notes across roles and divisions, credential checks completed and recorded before start dates, and defined escalation paths if service levels slip. You are not relying on individual consultant quality, you are relying on a system.
Verifiable scope, check it yourself
You can verify what is covered in our certification on the JAS ANZ register, it is not a self declared marketing copy. This transparency matters for procurement and compliance teams conducting supplier due diligence or managing risk registers.
What Is Covered and Where It Applies
The certification applies to all Gorilla Jobs divisions both for permanent, contract and locum recruitment.
The framework adapts where needed for sector specific requirements, for example AHPRA registrations in healthcare versus legal practising certificates, but the underlying approach to documentation, credentialling, and process consistency remains the same across the business.
What We Verify as Standard, Before Every Placement
These checks are completed before the placement starts, across both healthcare and legal.
- CV background check verified online
- Medical and legal practising registrations verified
- Detailed screening for job requirements verified
- Referee details verified
Client specific onboarding and site requirements sit within the same quality framework, ensuring nothing falls through the cracks regardless of role complexity or location.
How It Improves Day to Day Delivery
For procurement and compliance teams
- Auditable documentation is available and monitored
- Clear ownership of risks and non conformances
- Supplier review ready
For hiring managers
- Consistent shortlisting criteria and notes across roles and divisions
- Credential checks completed and recorded before start dates
- Defined escalation path if service levels slip
- Predictable outcomes regardless of which consultant you brief
For candidates you onboard
- Faster credential turnarounds
- Fewer duplicated forms across assignments
- Transparent communication standards
Practical Service Commitments
These commitments apply across all divisions and are embedded in our ISO 9001 certified quality management system.
- Compliance check recorded for 100% of candidates
- Incident acknowledgement within 1 business day
- Consistent documentation trail for every placement
Why This Mattered to Us
As we have grown across multiple healthcare and legal specialisations, maintaining consistency without an external reference point became increasingly difficult. ISO 9001 gave us that reference, a documented baseline that is independently audited rather than self assessed.
It formalises what we were already building and holds us accountable to maintaining it. For clients, the biggest gain is reducing variability as we scale, ensuring outcomes feel predictable rather than contingent on which consultant you happen to brief.
How to Verify Our Certification
- Visit the JAS ANZ certified organisations register
- Search for “Gorilla Jobs”
- Review the certification scope, validity dates, and certifying body details
Frequently Asked Questions
Where can I verify this certification?
Certex conducted the audit in October 2025. You can verify our certification and check scope details on the JAS ANZ certified organisations register. This is a public register maintained by the Joint Accreditation System of Australia and New Zealand.
Does this cover all your divisions and role types?
Yes. The certification applies to healthcare and legal recruitment, covering both locum and permanent placements across all nine specialised divisions, General Practice, Allied Health, Medical Imaging, Mental Health, Pharmacy, Dental, Hospital Locums, and Legal.
How does this relate to your NSW Health registration?
They are separate requirements that complement each other. NSW Health registration relates specifically to public sector locum supply, you can see our NSW Health listing update here. ISO 9001 is our company wide quality management framework, applying across all divisions, clients, and engagement types. Together, they provide sector specific compliance and organisation wide standards.
What does ISO 9001 actually certify?
ISO 9001 is a management system standard, not a performance guarantee. It means our processes are documented, consistently applied, and independently audited. How well we execute them remains our responsibility. The certification verifies that we have a quality management system in place, that we follow it, and that we continuously monitor and improve it, but it does not guarantee specific outcomes for individual placements.
About Gorilla Jobs
Gorilla Jobs is an Australian specialist recruitment partner focused on healthcare and legal markets since 2017. We support public and private providers with permanent and locum hiring, combining deep market knowledge with an ISO 9001:2015 audited quality framework.
What we do? Connect medical practices, hospitals, and law firms with vetted professionals through a consistent, documented process, covering role scoping, targeted search, screening, verification, and post placement follow up.
- Healthcare divisions, General Practice, Allied Health, Medical Imaging, Pharmacy, Dental, and Hospital Locums
- Legal division, Lawyers and legal teams across law firms and legal organisations
- Engagements, Locum and permanent recruitment, from single roles to multi site programmes
Who we are? A team of specialist consultants backed by a central operations function that manages our recruitment services, documentation, and service continuity. Our goal? Predictable hiring outcomes and an ongoing relationship as one of your preferred recruitment partners.
Speak to Our Team
Ready to discuss your next permanent or locum hire? Whether you need a single GP, a team of allied health professionals, or legal specialists across multiple offices, we are built to deliver consistent outcomes at scale.
